Frequently Asked Questions

How do I know when I should see a therapist?

Therapy can be helpful when you are not feeling like yourself, when your thoughts, emotions, or behaviours are starting to impact your day to day life, or you are looking to gain clarity about how to handle a certain situation or concern.

I’ve never tried therapy before. What should I expect?

A safe space where you can receive judgement-free support and guidance! We take things at your pace and work towards your goals. Therapy can stir up some big emotions and challenge you to make changes, but also help you gain more self-awareness and make meaningful change.

What is the cost of a consultation? A session?

15-minute consultations are free. Sessions are charged at $160 per 50-minutes.

What is sliding scale pricing?

It’s important that therapy is accessible to everyone. Because of this, we offer reduced rates for those who find finances to be a barrier. A limited number of sliding scale spots are available. Please reach out to discuss this option further.

Does my insurance cover therapy?

Most private insurance companies cover psychotherapy. Please contact your insurance provider to confirm your coverage, including the amount available and if it applies to services provided by a Registered Psychotherapist.

How does virtual therapy work?

We use a virtual meeting system through JaneApp. A virtual meeting link is emailed to you 30 minutes before your appointment starts. All you need is a private space and a device with audio and visual capabilities and you are good to go!

How often should I see a therapist? And for how long?

The length and frequency of therapy depends on your needs, schedule, and finances. We suggest starting with more regular sessions to get the ball rolling, and then space appointments out as progress is made. Some people prefer to receive short-term support, while others are looking for lifelong support. There are no hard and fast rules - it’s whatever works best for you!

What is the difference between a psychotherapist, psychologist, social worker, and a psychiatrist? Which is Kelsey?

A psychiatrist is a professional with a medical degree who is able to diagnose and prescribe medications. A psychologist is a PhD level clinician who can diagnose and provide psychotherapy. A psychotherapist and a social worker are typically Masters level clinicians who provide psychotherapy, but cannot diagnose or prescribe medication. The right type of provider will depend on what kind of support you are looking for. Kelsey is a Registered Psychotherapist, licensed by the College of Registered Psychotherapists of Ontario (CRPO).